Hosting and bandwidth provided by MacHost.
Members Home arrow Forums

The forums are sponsored by PowerMax, Other World Computing, and Operator Headgap Systems. PowerMax sells new and used Macs & iPods -- with *no sales tax*, OWC sells Mac upgrades -- RAM, hard drives, and more, and OHS sells custom refurbished Macs, hardware, and accessories.
EveryMac.com Forum  


Forum List EveryMac.com Forums iPod, iPhone, & Handhelds
shroomer1966
User
Posts: 3
graphgraph
 
Click here to see the profile of this user 		IPOD classic support - 2008/10/02 09:38 I have had an IPOD classic for over 4 years now, no problems until now.
Screen directs me to the Ipod support section on the apple website, and occasionally comes up with a picture of what looks like the base of a battery with a lightening bolt through it. Have been through all the resets etc to no avail, took it to the apple shop where I bought it and they looked at it, pronounced it dead, and told me that apple (in Thailand where I live) no longer stock spares for this, so essentially tough [luck]. I have no problems paying for a repair, and find it difficult to believe that an item I paid the equivalent of about 700US for at the time is no longer supported.
Is there a central Apple complaints number or email address I can contact or does anyone have another suggestion.

bkyle - unnecessary profanity removed.

Post edited by: bkyle, at: 2008/10/02 14:38
  | | The administrator has disabled public write access.
scott2
User
Posts: 104
graphgraph
 
Click here to see the profile of this user 		Re:IPOD classic support - 2008/10/02 19:02 four years is pretty good for a battery and its way out of warranty duh its not supported. pay someone else to replace the battery or do it yourself.
  | | The administrator has disabled public write access.
shroomer1966
User
Posts: 3
graphgraph
 
Click here to see the profile of this user 		Re:IPOD classic support - 2008/10/03 02:14 Scott2. The point I was making was not that the battery or anything else was out of warranty, but that apple no longer hold spares to support this model in Thailand, and I don't find that good customer support, especially given the premium you pay for their products to start with. I am more than willing to pay for the repair.
Given that I am not getting any satisfaction with apple in Thailand, has anyone got any suggestions as to how I might get this repaired. Is replacing the battery / hard drive easy to do yourself or get replaced by someone other than apple. How do I go about opening the ipod myself to check these, it doesn't have any obvious screws or fastenings on the case.
  | | The administrator has disabled public write access.
scott2
User
Posts: 104
graphgraph
 
Click here to see the profile of this user 		Re:IPOD classic support - 2008/10/03 21:49 i linked to what you need last time. owc does battery swaps for $39 in the us but you will have to email them for shipping to thailand.
  | | The administrator has disabled public write access.
shroomer1966
User
Posts: 3
graphgraph
 
Click here to see the profile of this user 		Re:IPOD classic support - 2008/10/04 07:12 Thanks for that Scott
  | | The administrator has disabled public write access.
Forum List EveryMac.com Forums iPod, iPhone, & Handhelds


EveryMac.com is provided "as is" without warranty of any kind whatsoever. EveryMac.com, and the author thereof, shall not be held responsible or liable, under any circumstances, for any damages resulting from the use or inability to use the information within. For complete disclaimer and copyright information please read and understand the Terms of Use and the Privacy Policy before using EveryMac.com. Use of any content or images without expressed permission is not allowed, although links to any page are welcomed and appreciated.



EveryMac.com - Kyle Media - Advertising Info - All Rights Reserved - Copyright © 1996