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6360 won't start up! - 2008/04/18 18:43 The folks I bought the machine from won't respond to the following. Any help is greatly appreciated!:

Please advise so I can get my Performa running again. A few years ago I purchased a Performa 6360, monitor & keyboard from you guys. I believe I added more RAM, then installed the Sonnet G3 processor upgrade in the L2 cache slot. The computer has been a pleasure to use. I’ll add that the owner of XXX, who took my order and selected the pieces, installed OS 8.6 before shipping, so I don’t have any install or restore disks.

My 6360 spent two years in my office at Penn State during grad school, then was packed away from summer 2005 until last November. When I set it up, she would not start up completely. I figured the battery was long dead, and ordered another off Amazon.com (Ray O Vac 840). Installed that in late December (I don’t keep the machine here) and she started up on the 2nd try (perhaps even tried the Cmd-Opt-P-R). She has started up and run well since then, on the occasions I’ve had to use her.

Last month I set up an internet dial-up service so I could at least check e-mail when I’m at the house the 6360 is at. That went well for a week. The next time I was there, I fired up the computer, went online, and the screen froze after a couple of minutes. She has not booted up completely since then. I even bought another battery, thinking the first replacement was old and died in a few months. 6360 will not start up.

All seems normal until the first extension icon appears on the start-up screen; the screen freezes at that point. Cmd-Opt-P-R does not help. Can you offer any advise or technique to force this computer to start up? I’d hate to lose it now, it’s been such a good one and I sure need to be online at my other address. Your help is really appreciated.
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Re:6360 won't start up! - 2008/04/18 20:08 First I would try starting with the Shift key held down. This will disable all unnecessary extensions on start up. If it boots ok with the extensions disabled you probably have an extension conflict or something gone wonky in the extensions.

There are very few Macs that will not boot due to a dead PRAM battery and the 6360 is not one of them. Usually a dead battery will only cause the loss of time (clock setting) and maybe some other PRAM settings. You may need to zap the PRAM on start up if it has not been plugged into a power outlet, but once it's booted and still plugged in you shouldn't have any problems. My old Mac clone and 6360 both have dead batteries and doesn't cause any serious problems. I just get that annoying time error box after it's booted.

Post edited by: krowmagnum, at: 2008/04/18 20:15
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Re:6360 won't start up! - 2008/04/18 22:59 Extensions problems, by gum! I'd almost forgotten all about them. I recall the hassle of figuring out which one was the culprit, though. Good luck!
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Re:6360 won't start up! - 2008/04/19 00:34 Cacicedo wrote:
Extensions problems, by gum! I'd almost forgotten all about them. I recall the hassle of figuring out which one was the culprit, though. Good luck!

I lost a lot of hair over the years trying to pin down extension conflicts.
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Re:6360 won't start up! - 2008/04/19 08:27 I noticed on a post about a roughly similar problem (maybe even on a different forum somewhere) reference to a reset button by the battery. Do you know if the 6360 has that feature? If so, I didn't reset mine upon installing the new battery. Still, that may not prevent the machine from booting up.
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Re:6360 won't start up! - 2008/04/19 12:50 Yes, there is a CUDA switch near the RAM slots but that shouldn't keep the Mac from booting either.

Did it boot with the shift key held down ?
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